Do you own a business in Texas? Are your cleaning needs changing since the spread of the COVID-19 virus? Are you looking to hire cleaning services in Houston?
Finding a cleaning service you can count on is critical to keeping your customers happy and your service professional. And in light of recent events, you’ll want to make sure your business adheres to the highest standards of cleanliness.
Here are some mistakes to avoid when you’re shopping for a cleaning service.
1. Choosing a Company Without Recommendations
The easiest way to begin searching for the right cleaning service is to ask trusted colleagues for recommendations. Don’t be afraid to ask questions about their experiences.
Were the cleaning professionals on time? Were the jobs done thoroughly? Were there any unexpected costs along the way?
If you can’t get any personal recommendations, call up local businesses, and ask for references. Make sure you speak to at least three satisfied customers before you hire the company.
Any reviews you read online should match what you’re hearing about client experiences. Look for information about customer service, promptness, and professionalism.
One negative review here and there isn’t something to take too seriously. You’ll want to take heed, however, if you see the same comment several times. Consistently negative reviews paint a picture of what your experience will be.
If you can’t find any references and reviews, it’s probably a bad sign. You’ll want to get confirmation from former customers that the company provides professional service before you entrust your business or workspace into their care.
2. Choosing a Company Without the Right Experience
The right cleaning company for you will have experience cleaning the type of space you’ve got. If you have a grocery or retail space, for example, you’ll want to talk to your company about the extra steps they take to get these places clean in a short amount of time. If you’ve got an office building, you’ll want to make sure the company has experience cleaning different office sizes and layouts.
It may feel good to give a little business to a local company that’s just getting started. In today’s environment, however, you won’t want to take any chances with your business’ sterility. Make sure the company you choose has lots of experience cleaning for other professionals with similar needs.
3. Not Discussing Your Unique Cleaning Needs
You may have specific cleaning needs due to the COVID-19 crisis, and you may need to discuss your new plan with potential cleaning services.
If you’re hiring a janitorial service for a school, for example, you may now require a plan for wiping down face shields or plexiglass partitions each day. You can talk to your janitorial service about the most efficient way to make this happen.
Your cleaning service professionals are not mind-readers. If you need your cleaning company to tailor their service, make sure you discuss your need with them ahead of time.
4. Hiring A Company That Isn’t Registered or Insured
Businesses in Houston should be legally registered with the state. You can check and see if the cleaning company is registered in Texas before you hire them. Businesses that aren’t registered are not operating legally, and that’s not a chance you want to take.
Businesses in Texas aren’t required to carry worker’s compensation insurance. An insurance policy, however, will cover any incidents that could occur, such as an employee that slips and falls on a wet floor.
General liability coverage is also helpful and a good idea to check for. This will protect their business if a third party is injured while they’re cleaning.
If the cleaning company you’re considering claims to be insured, make sure you get their insurance policy numbers and check with the insurance company to make sure they’re up to date before you hire them.
5. Hiring a Company Without Clear Pricing
It’s important to get at least three estimates before you settle on a cleaning company. You’ll want to be certain that the price you’ll be paying is reasonable for your job and geographical area.
Before hiring a company, you’ll want to get a written confirmation of the company’s pricing system. You shouldn’t be surprised by the cost of any of their services, especially if you’re getting your workspace cleaned regularly.
Your cleaning service should also give you a clear estimate of any extra fees that you could incur along the way. If you need to sanitize after a banquet, for example, find out how much the cleaning service will charge. You don’t want to be surprised by services you can’t afford along the way.
6. Hiring a Cleaning Service Without Availability
While it may be wise to hire a cleaning service that’s in demand, you don’t want one that will have trouble fitting you into their schedule. If you have a special event or clean-up emergency, you’ll want to know that your cleaning service will be able to attend to your business’s needs in a reasonable amount of time.
Ask how often your cleaning service will be able to sanitize your space. You’ll also want to find out how much notice they’ll need for a special job. Make sure the cleaning service you choose has enough space in its schedule to take on another regular job.
Finding the Finest Cleaning Services in Houston
The best cleaning services in Houston will have the right experience, pricing, and schedule to suit your needs. Do your homework before you hire, and you will be able to enjoy years of friendly, professional service.
For more information on Houston’s finest cleaning services, contact us today.