Given the reality of the coronavirus pandemic, businesses of all industries have had to adapt. In particular, onsite business cleaning and sanitization practices have faced higher standards for health and safety reasons of both employees and customers.
Even the Centers for Disease Control and Prevention (CDC) agree. They’ve published recommendations for businesses to keep their facilities safe and clean. It can be overwhelming for business leaders to meet modern expectations without the proper equipment and expertise.
For that reason, you might be interested in hiring janitorial services for your own business. If so, you’ve come to the right place. Below are seven questions and answers to ask any potential janitorial service you are considering.
Remember, your guests and customers expect and deserve to visit your place of business in safety. Professional sanitization practices can make all of the difference in helping prevent the spread of harmful pathogens.
1. What are the company’s core values?
Investing in a clean and sanitized business facility is the same as investing in all of the people who visit it. That includes potential buying customers, as well as your reliable team of employees and yourself.
When you’re willing to maintain a healthy environment, you’re establishing a positive reputation for your business as one that prioritizes people. Choosing a partner that shares your values is key to making sure you get excellent janitorial services. That’s why our company values center around integrity, dependability, and gratitude for our clients like you.
2. What kind of reputation does the business have in Houston?
The good thing about living in the modern digital age is that quick online research can tell you a lot about a company. So, start with a Google search about your potential janitorial service. Finding customer reviews should indicate what kind of experience you could expect with that cleaning company, as well.
In addition, don’t forget to take a look at their website and look into other company’s they provide services for. Can they service your business type and do they have experience that matches what you are looking for?
3. What kind of screening and training do the employees go through?
Hiring janitorial services to work throughout all of your business’s facilities requires a certain level of trust. You deserve to trust that your janitorial service staff can get the job done right on a consistent and efficient basis.
That’s why it’s worthwhile to ask about your potential janitorial staff’s employee qualifications. The thing is, commercial janitorial services generated $58 billion in revenue already in 2020 alone. It should be clear to you as a client that your hired custodial team is competitive.
Don’t be afraid to ask plenty of questions about the hiring process or employee training, either. Also, a required background check for all cleaning employees is also great for your own peace of mind. This is of particular importance concerning businesses with valuable assets or sensitive information on hand.
4. Is the cleaning company insured?
Checking for liability insurance has the potential to save you a serious headache down the road. The unfortunate truth is that employees of all businesses make mistakes. Insurance, though, means those mistakes don’t always have to be too expensive.
One example is to make sure the cleaning company’s commercial vehicles are insured. That would cover any liability in the event that the vehicle gets into an accident on your property.
Avoid getting stuck with a mountain of medical bills in the event of an accident. A properly insured cleaning company is one that you don’t have to worry about costing you a fortune in the long run.
5. How specific can the cleaning service solutions be?
It’s worthwhile to note that every single business is going to have different cleaning and sanitizing needs. Your janitorial service should, therefore, be willing to adapt to your business’s specific facility and situation.
Be brave enough to negotiate for even the most detailed cleaning tasks to maintain your workplace. Specialty services like detailed floor care can be of particular value for businesses with a lot of foot traffic. It’s going to be up to you to work with your janitorial service to establish the ideal custodial routine for your facility.
6. How reliable and eco-friendly are the cleaning products used?
Remember, having this cleaning company in and out of your business all the time will have a lasting impact. It’s in your best interest to be familiar with every level of their operation – including the products they’ll be using.
In today’s world, sustainable and eco-friendly practices are respectable and ethical. Don’t underestimate the value of a cleaning company dedicated to using earth-friendly products. This commitment to being healthy and non-toxic will be worth your business’s financial investment in no time.
7. How friendly and available is the support staff?
The last major question to ask before hiring a janitorial service is about their customer service. As mentioned above, you deserve to feel completely at ease with this hiring decision since it’s a long-term cost you’re signing up for.
So, how friendly and receptive is the company from your first interaction with them? Is it clear that you’re their top priority as a potential customer? Do you get the impression that your janitorial service has knowledgeable experience in the industry?
Being on friendly terms with your cleaning company can provide long-lasting benefits, too. That’s why it’s so important to make the right hiring decision from the get-go.
Be smart in hiring janitorial services for your business.
To keep your customers, your employees, and yourself healthy, your business’s cleaning standards will change. You’re prepared to prioritize proper cleaning and sanitization to prevent the spread of harmful viruses or bacteria.
That’s why you’re willing to take hiring janitorial services seriously. Invest in professional cleaners who you can trust to keep your facilities fully sanitized and safe on a consistent basis.
In fact, that’s where our team of experts can help out. Take a look at the cleaning and janitorial services we make manage for our clients.